- Provides Targeted Case Management functions, including billing through contact notes
- Facilitates, writes, and monitors annual service plans for individuals with developmental disabilities
- Initiates and writes referrals for services
- Provides assistance with service and support placements
- May assist in transfers and placements to new waiver programs as needed
- Communicates effectively with clients, families, agency staff and others to obtain positive outcomes
- Reviews, responds, and provides follow up regarding any client paperwork
- Provides information and knowledge about the waiver programs to the client and their team
- Completes face-to-face visits with individuals in the community and at their homes
- Serves as a mediator and helps to resolve conflict as it relates to the individual’s service plan
- Advocates for the best interest of the client
- Conveys a positive and professional image of the organization to others
- Performs other duties as assigned
Knowledge, Skills and Abilities
- Ability to effectively communicate both written and verbally
- Knowledge and understanding of people with developmental disabilities and HCBS waivers
- Ability to maintain strict confidentiality
- Ability to analyze information and use sound judgement when making recommendations or solving problems.
- Ability to effectively manage multiple priorities
- Knowledge of basic financial management skills
- Basic skill in computer software programs
- Ability to function as a team-player
- Skill in mediation and conflict-management
- Knowledge of community resources
- Excellent facilitation skills
- Excellent interpersonal and problem-solving skills
- Fluent in written and spoken Spanish
- Bachelor’s degree and two years working with people with developmental disabilities and their families
- Valid drivers license
- Proof of motor vehicle insurance
- Personal vehicle in good operating condition for use during work
- No major violations in the past three years.
- No more than two moving violations in the past three years
- Ability to meet and maintain agency driving requirements and operate agency vehicles
Why work at Rocky Mountain Human Services?
You will have the opportunity to contribute to an organization serving children with developmental delays and disabilities, adults with cognitive and intellectual disabilities, and veterans in need of employment assistance or who are homeless.
Rocky Mountain Human Services is an Equal Opportunity Employer and is committed to racial, ethnic and cultural diversity and the goals of the Americans with Disabilities Act.