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Service Coordinator II - Adult Program

Job Description
Rocky Mountain Human Services
Organization Type: 
Job Location: 
Denver Metro
Type of Job: 
Job Category: 
Job Description: 

Service Coordinators plan, coordinate, and monitor services provided to individuals with developmental disabilities and their families. Individuals may receive support through a variety of waivers and state funding including; HCBS-DD, HCBS-SLS, HCBS-CWA, HCBS-CES and State SLS.  

Areas of Responsibility

Essential Duties

  • Provides Targeted Case Management functions, including billing through contact notes
  • Facilitates, writes, and monitors annual service plans for individuals with developmental disabilities
  • Initiates and writes referrals for services
  • Provides assistance with service and support placements
  • May assist in transfers and placements to new waiver programs as needed
  • Communicates effectively with clients, families, agency staff and others to obtain positive outcomes
  • Reviews, responds, and provides follow up regarding any client paperwork
  • Provides information and knowledge about the waiver programs to the client and their team  
  • Completes face-to-face visits with individuals in the community and at their homes
  • Serves as a mediator and helps to resolve conflict as it relates to the individual’s service plan
  • Advocates for the best interest of the client
  • Conveys a positive and professional image of the organization to others
  • Performs other duties as assigned

Knowledge, Skills and Abilities

  • Ability to effectively communicate both written and verbally
  • Knowledge and understanding of people with developmental disabilities and HCBS waivers
  • Ability to maintain strict confidentiality
  • Ability to analyze information and use sound judgement when making recommendations or solving problems.
  • Ability to effectively manage multiple priorities
  • Knowledge of basic financial management skills
  • Basic skill in computer software programs
  • Ability to function as a team-player
  • Skill in mediation and conflict-management
  • Knowledge of community resources
  • Excellent facilitation skills
  • Excellent interpersonal and problem-solving skills

Preferred Qualifications

  1. Fluent in written and spoken Spanish
  2. Bachelor’s degree and two years working with people with developmental disabilities and their families

Driving Requirements

  • Valid drivers license
  • Proof of motor vehicle insurance
  • Personal vehicle in good operating condition for use during work
  • No major violations in the past three years.
  • No more than two moving violations in the past three years
  • Ability to meet and maintain agency driving requirements and operate agency vehicles

Why work at Rocky Mountain Human Services?

You will have the opportunity to contribute to an organization serving children with developmental delays and disabilities, adults with cognitive and intellectual disabilities, and veterans in need of employment assistance or who are homeless.

Rocky Mountain Human Services is an Equal Opportunity Employer and is committed to racial, ethnic and cultural diversity and the goals of the Americans with Disabilities Act.

  • Bachelor’s degree in Human Services (or related field) or five years working with people with developmental disabilities and their families or a combination of education and experience. 
  • Must have a valid driver’s license, proof of insurance, reliable transportation, and a proven ability to safely drive personal vehicle without exposing company to serious liability risks
  • Ability to receive, process, and maintain information through oral and written communication effectively

RMHS provides great benefits such as:

  • Employer paid medical, dental, and vision benefits
  • Generous paid time off such as vacation, sick, personal, and holidays
  • Life and disability insurance
  • Tuition Reimbursement
  • Mileage reimbursement
  • 403(B) with company match
  • Employee assistance program
  • Employer-paid training
How To Apply

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