Guest Services Host

Denver Museum of Nature & Science

Denver Metro

Organization type:
Nonprofit
Type of role:
Part-time
Job Category:
Other
Hourly:
$20 - $20

Description

If you like to help guests plan an exciting day, can start a conversation with a stranger, and want to work with a fun team, consider joining the Guest Services team as a Host!  

The Guest Services Host position is highly interactive with our guests in a dynamic and fun working environment. Located throughout the Museum, our host team provides excellent customer service through ticket & membership sales or while operating one of our exciting experiences. You’ll welcome our guests to the Museum at the ticketing desk, usher our guests into one of our theaters, operate a virtual reality experience, and more while setting the tone for a great Museum experience. You’ll even get to see an Infinity movie or Planetarium show in the process. How can you beat that?   

Job Class: Part Time
Hiring Range: $20.00
Work Schedule: Part time (Monday, Friday, Sunday) (Friday, Saturday, Sunday) (Thursday, Friday, Sunday)

Essential Duties

  • Provides engaging and meaningful guest experiences through outstanding customer service and assistance at various Museum venues.
  • Uses ticketing system for point of sale transactions, membership enrollment/renewal, and basic sales order.
  • Ushers guests into the Infinity Theater: check tickets, distributes and collects glasses, provides customer service as needed in the theater.  
  • Ushers guests into the Planetarium Theater: check tickets, runs show controls and provides service in the theater.  
  • Operates Virtual Reality Experience: Orient guests to the experience, assist with VR headsets, engaging in basic technology troubleshooting as needed. 
  • Provides a welcoming, safe and fun environment for our guests through outstanding service and guest assistance. 

Minimum Qualifications/Requirements

High school diploma or equivalent required 

Able to work holidays, weekends, and evenings 

  • 1 years’ experience in a fast paced service environment.

Ideal Candidate Will Be/Have

Excellent customer service   

Bilingual is a plus (Spanish/English) 

Cash handling experience  

Benefits

Perks of Working at DMNS

Click HERE (https://www.dmns.org/about/careers/benefits//) to learn more about the benefits package offered to DMNS staff.Dayforce Wallet: Get your pay as soon as you earn it, at no cost to you. Request up to 50% of your net earnings without waiting for the standard pay day, through the Dayforce Wallet mobile app.


Due to the high volume of people who apply, we are not able to respond to specific inquiries regarding your application status.

The Denver Museum of Nature & Science is an equal opportunity employer. The Museum is dedicated to the goal of building a culturally diverse staff committed to serving the needs of all our visitors, and we encourage applications from individuals of all backgrounds. 

How to Apply

Application Instructions

Please submit your resume by 6:00 p.m. MT on April 18th, 2025.  Applications will not be accepted after this time. DMNS reserves the right to close the position prior to this date. Applications may only be accepted electronically via the Museum's website.