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Bilingual Housing Navigator

Job Description
Almost Home, Inc.
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Job Location: 
Denver Metro
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Job Category: 
Job Description: 

Almost Home, Inc. is seeking a Bilingual Housing Navigator to work in a collaborative effort with Adams County and partner agencies to implement a Respite Housing and Severe Weather Activation Plan (SWAP) programs for individuals and families experiencing homelessness. The goal of this program is provide temporary emergency shelter to homeless persons during periods of inclement weather and to provide re-housing and case management to households experiencing literal homelessness. The Bilingual Housing Navigator will work in designated locations throughout Adams County to conduct intake assessments on individuals and families experiencing homelessness and directly link to motel/hotel vouchers in Adams County.  

This position will act as the primary contact for all efforts related to Respite Housing and SWAP. This position will provide direct service and assistance in the form of intake assessments, and connect individuals and families to motel/hotel vouchers. While each client is engaged in the program, the Bilingual Housing Navigator will be responsible for providing ongoing case management, re-housing support, information and referrals and help each client begin to develop a path towards housing stability and self-sufficiency.

This position is responsible for engaging and maintaining positive working relationships with partners on an ongoing basis and mediate issues as they arise. This could involve some after hours, on call coverage with motel/hotel partners.

This position will be responsible for data management regarding each intake assessment and ensure that documentation back up is available for all services provided. This position is responsible for all data management and data entry throughout the duration of the program. This position is responsible for engaging in program evaluation following the completion of the program and engage in planning efforts for future severe weather seasons.

The Bilingual Housing Navigator is part of a collaborative effort to ensure that individuals and families experiencing homelessness have a safe, secure, short-term place to stay during inclement weather and during re-housing efforts.

Areas of Responsibility

Specific Duties include:

  • Responsible for assessing all individuals and families that reach out for respite housing assistance. Conduct in person assessments at various locations throughout Adams County;
  • Conduct VI-SPDAT assessment on all individuals and families to connect with other homelessness resources in the region;
  • Responsible for engaging in Outreach efforts to literal homeless households in safe spot parking locations, camps and other places not meant for human habitation;
  • Coordinate Outreach efforts with internal outreach staff and regional outreach and homeless liaison positions;
  • Responsible for linking clients with internal and external resources in the community;
  • Provide ongoing case management, re-housing support and housing stabilization planning for each household in the program;
  • Provide community outreach and engagement to unsheltered households in Adams County;
  • Engage in collaborative planning efforts to develop and implement plans to reach Functional Zero in Adams County;
  • Network and collaborate with area housing resources, motel/hotel partners and maintains a presence at all meetings;
  • Monitor voucher availability for Respite Housing and SWAP programs;
  • Coordinate programmatic logistics, operations, and reporting requirements for the Respite Housing and SWAP programs;
  • Maintain client related data tracking systems, including case notes and complete HMIS entries as required;
  • Prepare case-related reports and program documents including outcomes, successes and challenges;
  • Compose written materials and maintain spreadsheets in support of on-going program operations and logistics; 
  • Participate in program evaluation efforts following the end of the Respite Housing and SWAP programs;
  • Program may require after-hours on call support to and motel/hotel partners;
  • Translate English to Spanish documents as needed;
  • Other duties as assigned.
  • 1. Bachelor’s Degree in Human Services or comparable combination of education/work related experience required;
  • 2. Experience in a social services setting with working knowledge of case management systems and planning techniques;
  • 3. Experience working with homeless individuals and families required;
  • 4. Experience providing re-housing assistance to homeless individuals and families required;
  • 5. Must be proficient in the following computer applications--Microsoft Word, Excel and Outlook;
  • 6. Experience with the Homeless Management Information System (HMIS) preferred;
  • 7. Must have own transportation to conduct job related travel;
  • 8. Bilingual required;
  • 9. The ability to maintain a non-judgmental attitude and a display of unconditional positive regard when working with persons experiencing homelessness.
  • 10. Knowledge of and familiarity with Trauma Informed, Harm Reduction and Housing First models of service delivery.
  • 11. Ability to network and build relationships; locate and develop housing resource contacts
  • 12. Ability to act as a liaison between the participant and temporary shelter provider to resolve any move in issues.

Salary Range: $20.50-$22.00 per hour

Position Type: Full-Time, Non-Exempt

Job Location: assigned locations in Adams County

Work Schedule: Monday - Friday 8:00 p.m. – 5:00 p.m., flexible schedule



  • Paid Holidays
  • Flexible Vacation Policy
  • Paid personal and sick time
  • IRA Retirement Plan with 3% employer match
  • Health, Dental, and Vision Insurance
  • Employer Paid Life Insurance (Including Accidental Death & Dismemberment)
  • Employer Paid Short Term Disability

Equal Employment Opportunity Statement

Almost Home, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Almost Home, Inc. values diversity. All employment is decided on the basis of qualifications, merit and mission need.


How To Apply

To apply: Please email a resume and cover letter to Ashley Dunn, Executive Director at by January 22, 2021. Late applications will not be accepted.

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