Case Managers are required to optimize solutions when meeting Veterans’ needs as well as develop processes and procedures for continued improvement in organizational efficiency. The following list is not intended to be construed as an exhaustive list of essential duties and skills required.
Intake Process: Carefully screen potential residents with the goal of permanent housing.
Case Planning: Develops individualized plans for residents to achieve their goals.
Reporting: Facilitates flow of critical information for informed decision making.
Property Management: Ensures safe living environment and protection of donor assets.
Teamwork and Collaboration: Leads clients to successful transitions and works across the enterprise to create successes.
Networking: Engage community services to create positive Veteran and Volunteer interactions.
Relationships: Build long-term relationships that benefit programing and support for organizational goals.
Operational Excellence: Continually improve business practices to create efficiencies and a better client experience.