Recruit, train and manage all volunteers on an ongoing basis.
Develop recruitment materials and engagement activities to encourage and support a diverse population of volunteers.
Maintain and contribute to a strategic plan which focuses on sustainable goals for the volunteer program.
Implement consistent interview procedures that highlight specific volunteer qualification requirements. Conduct all hiring and interview processes for new volunteers.
Maintain volunteer management database and intra-net through the Volgistics platform
Maintain a variety of community engagement initiatives including with viable sources for ongoing recruitment of volunteers, presenters, and community partners.
Organize & facilitate the 40-hour intensive training of volunteers on a quarterly basis.
Provide ongoing support and supervision of volunteers by facilitating monthly meetings, coordinating speakers, and providing in-services. Create and implement processes to address volunteer motivation to ensure a positive and supported volunteer experience.
Maintain confidential records in order to document required information.
Manage monthly calendars to ensure volunteer coverage of essential duties.
Log statistics of calls from the 24-hour hotline as well as services provided by hospital advocates, and prepare quarterly reports for grant purposes.
Evaluate the Volunteer Program participants, goals, and objectives.
Be an integral part of community and public relations.
Provide direct services to clients and on-call.