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Director of Programs

Job Description
Child Advocates - Denver CASA
Organization Type: 
Job Location: 
Denver Metro
Type of Job: 
Job Category: 
Job Description: 

PURPOSE:  To carry out the mission of Child Advocates—Denver CASA by: managing the Advocate Supervisors who oversee upwards of 35 CASA Volunteers who advocate for the needs of youth. Duties related to this will include, management of the program; monitoring and maintaining data on cases and volunteers; and identification and implementation of supplemental programs that benefit the CASA Volunteers and the child welfare.

Areas of Responsibility


  • In partnership with the Executive Director and Board of Directors, provide leadership in developing program goals, identifying and implementing strategies for program growth and improvement, and continually monitoring program effectiveness.
  • Serve as a member of the Leadership Team for the Organization along with the other Director level staff.
  • Directly supervise 8 program staff and 1 social work intern, and work closely with the volunteer recruitment and development team.
  • Monitor progress and effectiveness of case management, ensure that database is accurate and updated and provide problem-solving assistance to Advocate Supervisors and CASA Volunteers as necessary.
  • May directly supervise up to ten CASA volunteers as appropriate based on prior experience in child welfare.
  • Supervise the Training and Peer Coordinator Manager to ensure effective and consistent pre-service and in-service volunteer training programs.
  • Oversee the process of CASA volunteer assignment to Advocate Supervisors and participate in assessing cases for assignment to a volunteer.
  • Facilitate collaborative efforts between Denver CASA, other agencies, case professionals and the Courts on an on-going basis.
  • Actively work to build and maintain positive relationships with community agencies including Denver Juvenile Court and Denver Department of Human Services and other child welfare community stakeholders to represent the CASA program on a regular basis including participating on committees of the Best Practices Court Team
  • Work with Executive Director, Director of Development and Community Engagement Manager to create and implement strategies to increase volunteer engagement and retention, focusing on volunteers from diverse communities.
  • Ensure the effectiveness of program evaluation practices and data management, along with primary oversight of the maintenance of all case records; analyzing program data on a regular basis; compiling data and information for reporting for grants, fund development, and internal purposes; and ensuring effective data entry practices for case supervisors and volunteers.
  • Oversee and manage all grant reporting requirements related to the program, including government grants.
  • MSW highly preferred or significant experience in a leadership role in human services, social work, law or related fields.
  • At least 2 years of proven experience managing departments and enthusiasm for supervising upwards of 10 staff members, preferably in a nonprofit environment.
  • Experience with building and facilitating diverse and culturally competent work cultures.
  • Experience with volunteer management, including developing strong relationships with volunteers and improving volunteer retention and engagement.
  • Strong experience in the child welfare, human services sector. Knowledge of juvenile court and social services systems preferred.
  • Strong experience with program evaluation, data management, and outcome reporting. Strong data input, management, analysis and reporting skills.
  • Excellent communication skills and a proven ability to build positive relationships with a wide variety of individuals and organizations.
  • Ability to positively represent the organization in meetings with community stakeholders.
  • Organized, with effective time management skills. Ability to meet deadlines, respond to inquiries quickly and efficiently and balance multiple tasks.
  • Availability to work occasional evenings and weekends.
  • Bilingual Spanish/English highly desirable.

Salary range $60,000 - $70,000 DOE.


Health, dental and vision benefits available, life and disability insurance, plus generous time off including summer Friday hours.

How To Apply

Please submit resume and cover letter with salary requirements to [email protected].  Please include “Program Director” in the subject line. Resumes will be accepted until positions are filled. No phone calls, please.

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