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Food Pantry & Thrift Store Manager

Job Description
Family & Intercultural Resource Center
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Job Location: 
Central Mountains
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Job Category: 
Job Description: 

The Food Pantry & Thrift Store Manager is a full-time year-round position reporting to the Director of Programs. They are responsible for directing FIRC’s food pantries, food bank/repository and the Dillon Summit Thrift & Treasure store. The Manager will be responsible to stay up to date with all Public Health and COVID regulations to ensure the safety of all staff and operations. The Manager will be responsible to supervise employees, engage with community partners and FIRC colleagues, perform logistical, administrative, data and evaluation, and financial tasks.

Areas of Responsibility
  • Manage Food Pantry operations, in cooperation with the Food Pantry Supervisor, including but not limited to: implementing cleanliness/health/safety procedures, ordering & invoicing; planning and implementing efficient food distribution models; staff and volunteer coordination; increasing the community’s access to healthy food they desire
  • Manage Thrift Store operations, in cooperation with the Thrift Store Supervisor, including but not limited to: receiving, processing, selling, merchandising and disposing donated merchandise; Point of Sale (POS) management and cash management, including: register operations, deposits, and daily and monthly reconciliations
  • Hire, train, schedule, coach/mentor, and supervise staff and coordinate volunteers via VolunteerHub in Food Pantry and Thrift Store locations, providing cross-training when reasonable and increase volunteer opportunities and hours
  • Work with Director of Programs to continually pivot logistics and strategies to meet agency and community needs
  • Perform monthly analysis of sales and food pantry utilization and effectiveness including creating a new paperless, electronic data capture system at food pantries
  • Oversight and management of budgets, including meeting and establishing goals based on sales, program usage, and community need


Responsibilities include but are not limited to:

  • Clearly communicate accurate days/hours of operation and services offered, promoting FIRC’s mission and community outreach with the assistance of FIRC’s marketing team
  • Advance food equity and access in Summit County, partnering with other organizations and government entities to reduce barriers, stigma and offer solutions
  • Work with the Director of Finance and Operations and Director of Programs to ensure appropriate maintenance, cleanliness and safety of the facilities, equipment and vehicles
  • Collaborate with internal FIRC colleagues and external partners to effectively promote FIRC and community programs, opportunities, and resources to clients and community members
  • Administrative management of programs and operations including, but not limited to: timekeeping and payroll; monthly financial reports and paperwork; data entry, analysis, and reporting
  • Attend and conduct staff and team meetings, trainings, and professional development
  • • Management experience in retail, food and beverage, hospitality, or related field is required
  • • Bachelor’s degree or equivalent related experience and/or training is preferred
  • • Knowledge of Retail POS Square Systems, local retail competition, pricing strategies and merchandise technique, etc.
  • • Knowledge of food distribution systems, health & safety regs, efficient logistics and operations, optimal planning
  • • Effectively demonstrate strong written and verbal communication skills in English and Spanish, preferred
  • • Computer skills including, but not limited to Microsoft Office suite, web-based ordering software, volunteer scheduling, formstack, salesforce and other web-based databases
  • • Possess excellent customer service skills, communication, active listening and speaking skills
  • • Valid Driver License and reliable year-round transportation is required
  • • Pass a background check and e-verify
  • • Ability to interact with people of all ages and cultural backgrounds, with a commitment to advancing inclusiveness and equity through each of FIRC’s programs
  • Paid training, certifications, professional development, growth opportunities with competitive pay $54,080-$56,680/year, exempt/salary status
  • Comprehensive health insurance, dental and vision package and retirement plan with company match
  • Generous paid time off and paid holidays
  • Remote work setting and/or central locations in Breckenridge, Dillon, and Silverthorne; with flexible working hours Monday - Friday  (some Saturdays required)
How To Apply

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