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Job Description

Organization:

Rose Andom Center

Organization Type:

501(c)(3)

Job Location:

Denver Metro

Type of Job:

Full-time

Job Category:

Administrative | Programs/Services

Job Description:

This position is the first point of contact for all individuals entering the Rose Andom Center. This person coordinates with community and systems partners and guests to ensure that guest needs are met, and security protocols are followed. This position also takes the lead on responding to phone calls, directing information and resources and scheduling Rose Andom Center intake appointments.

Please note we are open to applications for both part-time and full-time work! Please indicate in cover letter which you are interested in.

Areas of Responsibility

Responsible for front desk hospitality, greet all visitors and help determine their destination, ensure security protocols are followed.
Manage front desk business, including answering phones and providing basic information on services provided at the Rose Andom Center; transfer calls to appropriate staff and partners.
Navigate client needs and make resource referrals when necessary.
Facilitate warm hand offs between partners, especially with victim’s advocates in City Attorney and DPD departments.
Coordinate crisis back up services as needed with Intake and other staff as necessary.
Provide support to clients and intake staff as needed.
Oversee interns and volunteers that are assisting at the front desk.
Facilitate access to conference rooms and building tenants as needed.
Distribute mail and notify partners of package deliveries.
Organize and enter client data and tracking into relevant spreadsheets and database as needed.
Prep interview rooms as needed; ensure they are stocked with copies and supplies.
Work closely and cooperatively in a team setting with Rose Andom Center staff, Agency Partners, interns and volunteers;
Other duties as assigned.

Requirements/Qualifications

Bachelor’s Degree
Bilingual Spanish required
Commitment to social justice and the mission of the Rose Andom Center.
Reliable and Dependable
Must meet strictly defined time frames and deadlines.
Ability to handle demands of daily work load management.
Multi-Task Abilities: Able to manage numerous tasks efficiently and responsibly, Solid follow through on projects.
Problem Solver: Ability to provide informed, diplomatic, and thoughtful solutions to daily problems, Provide conflict resolution, Maintain ethical communication.

Compensation/Benefits

Compensation:

Full-Time: $34,000-36,000/ year depending on experience.

Part-Time: $16-18/ hour

Benefits:

Full time employees are entitled to employer sponsored medical, dental, vision, and life insurance. Option to enroll in FSA plan and Simple IRA with employer match.

How To Apply

Please send resume and cover letter to jobs@roseandomcenter.org by January 29th, 2021.

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