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Housing Case Manager

Job Description
Homeward Pikes Peak
Organization Type: 
Job Location: 
Pikes Peak Region
Type of Job: 
Job Category: 
Health & Mental Health
Job Description: 



  • Meet with prospective residents to assess and/or determine eligibility; perform intake and screening services, conduct review/utilize results from VISPDAT to (HUD tool) to aid in the pre-selection process. 
  • Coordinate the  application and move-in process in a sober living home or  once an apartment is located for approved clients
  • Guide applicants in apartment/housing application process; obtain necessary documentation and referrals for and/or with the assistance of the applicant
  • Coordinate communication regarding housing needs between client, Property Manager, or Program Manager
  • Provide assistance in procuring furniture, home furnishings, etc. when needed




  • Conduct home visits with each client at a minimum of once a month; maintain weekly contact by phone; work with each to set goals for healthy individual growth with an emphasis on maintaining recovery; monitor progress in attaining goals; monitor adherence to all Homeward Pikes Peak – Housing First policies and procedures
  • Develop individualized service plans for clients to include goals on income, employment, stability, health, community engagement and other individual needs
  • Provide transportation for clients to appointments when necessary and/or connect clients to community transportation resources.
  • Assess monthly client engagement and wellness and make appropriate services available as needed
  • Coordinate with other community service agencies to access service for clients as needed
  • Maintain accurate records, which include client charts as well as internal and external reports; maintain confidentiality and privacy per standards with records
  • Contribute to monthly outcome reports
  • Enter data into HMIS and other outcome tracking tools and client files & adhere to data quality goal (90%)
  • Participate in the following as needed: Coordinated Entry activities; CHAP; RMHS VFAH (working with veterans)
  • Perform other duties as assigned
Areas of Responsibility

This position is responsible for case management of clients or residents with mental illness and substance abuse in all housing programs of HPP which includes sober living programs and Housing First (HF), a Permanent Supportive Housing (PSH) scattered-site program.  The role works collaboratively with the Housing Director to ensure that all requirements and services of a HUD-sponsored organization are fulfilled.   

  • • Bachelor’s degree in a human services field preferred, but not required.
  • • Minimum of 3-5 years’ experience in a human service field providing direct client supportive services
  • • Education, knowledge or training in substance abuse, mental health and trauma informed care
  • • Understanding of regulations and standards regarding privacy and confidentiality in the provision of counseling services
  • • Current drivers’ license and personal insurance

Compensation will be reflective of experience and credentials.  Full-time salary and health benefits available.

How To Apply

Please send a resume and cover letter to Beth Hall Roalstad, MSW, Executive Director at  


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