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People and Operations Specialist

Job Description
Big Brothers Big Sisters of Colorado
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Job Location: 
Denver Metro
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Job Category: 
Job Description: 


The mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth.

By partnering with youth mentees, parents/guardians, volunteers, local communities, and caring philanthropist we are accountable for each child in our program achieving:

  • Higher aspirations, greater confidence, and better relationships
  • Avoidance of risky behaviors
  • Educational success


Since 1918, Big Brothers Big Sisters of Colorado (BBBSC) has operated under the belief that inherent in every child is incredible potential. As part of the nation’s largest donor- and volunteer-supported mentoring network, Big Brothers Big Sisters of Colorado makes meaningful, monitored matches between adult volunteers (“Bigs”) and children (“Littles”), ages nine through young adulthood in Colorado. We develop positive relationships that have a direct and lasting effect on the lives of young people.

BBBSC serves youth through a portfolio of mentoring programs.

  • Community-based is a traditional mentoring program. Mentee/mentor matches determine activities of mutual interest and meet two to four times per month.
  • Sports Buddies is an innovative mentoring program started by BBBSC in 2000. Mentee/mentor matches meet one to two times per month for sports-based activities that are planned, scheduled, and overseen by BBBSC staff.
  • The mentor2.0 program matches youth attending a partner high school one-to-one with an adult mentor starting in high school and through the first year of post-secondary education or training. Matches in mentor2.0 communicate and build their relationship through weekly email exchanges using the research-based “College Ready” curriculum.


Provide support to the People and Operations department as well as limited support for the President/CEO and VP of Programs.  This position will support the overall logistics of the office including, but not limited to, reception of department visitors, scheduling and calendar maintenance, performing office management assessment and actions. This position will be an integral part regarding employee engagement as a culture champion.


We are committed to creating and cultivating a safe environment where all individuals feel respected and valued equally. We - BBBSC staff and board - are committed to a nondiscriminatory and anti-racist approach and are committed to dismantling any inequities within our policies, systems, programs and services.

At BBBSC, Justice, Equity, Diversity, and Inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.


Areas of Responsibility


CEO Executive Assistant Support (~10 hours per week)

  • Scheduling and Management of CEO Calendar for all appointments both internal and external
  • CEO event registration
  • Proofreading and basic editing of CEO presentation and reports
  • Prep and support of CEO for community-based events (non-development) e.g., banners, swag, supplies,

Operations Support

  • Manage front desk operations to include all incoming guests.
  • Maintain a schedule for oversight and directing incoming phone calls.
  • Oversees the acquisition, distribution, and storage of company supplies and shared support services such as mailing, printing, and copying; security; office related vendor relations (copier, water, supplies, office décor) and cleaning and maintenance.
  • Main contact for office logistics to include but not limited to building maintenance, tech support, and phone support.
  • Oversee, organize, and track BBBSC swag.
  • Support implementation and adherence to office COVID policies.

Basic HR Support

  • Support initial recruitment, screening, scheduling of interviews, communication with candidates, follow up, background check and onboarding processes, performance management and off boarding.
  • Create staff meeting agenda with direction from DPO/CEO and scribe meetings.
  • Document and file maintenance.
  • Support HRIS/Payroll database management.

Employee Engagement and Culture Champion

  • Serve on Staff Appreciation Committee (SAC).
  • Create monthly staff newsletter.
  • Oversee employee recognition, birthdays, and other milestones.
  • Along with the SAC committee and sometimes CEO brainstorm, plan and organize logistics for staff appreciation, outings, and celebration events.
  • With direction and support from the Leadership committee support staff kickoff events.
  • Planning and logistics for all staff professional development.
  • Support the DPO with creating and Employee Engagement, Professional Development and Employee Encouragement budget and managing receipt collection, filing and reporting.

Programming Administrative Support (~8 hours per week)

  • Administrative support as directed by VP of Programs and ED of Pikes Peak on an as needed basis (i.e., data entry, create flyers, writing external communications)
  • Support logistics and execution of key programming events.
  • Attend programming meetings regularly.
  • Supporting programming administrative evaluation efforts.
  • Supporting in-kind donations and needs in partnership with program staff.

Contribute to team effort by accomplishing other duties as assigned.

  • A minimum of 3 years of experience and proven track record of success. Non-profit experience a plus.
  • A passion for the BBBSC mission and heart for public servant leadership.
  • Outstanding organizational and planning skills – capacity to imagine, plan and implement.
  • Excellent written, verbal, and computer skills.
  • Attention to detail, ability to take direction, and a commitment to quality work.
  • Prompt, flexible, willingness to learn and organize.
  • Enjoys working with a team and collaborating with others.
  • Knowledge of basic administrative and business principles, and clerical systems and procedures.


Our goal is to make all aspects of working with us transparent. That includes our offer process. When we have identified talent that is a good fit for BBBSC, we work hard to present an equitable and fair offer. We look at your knowledge, skills, and experience along with your compensation expectations and align that with our company equity processes to determine our offer ranges.


We value and want to support our team members, and are proud to offer a comprehensive compensation package that includes the following:

  • Salary range for this position is $44,000 to $52,000 dependent on experience.
  • Excellent benefits including company paid medical, dental, vision for the employee.

Many other work-life balance benefits.


Big Brothers Big Sisters of Colorado – 2020-2021 Benefit Snapshot

Our employees are our most valuable asset. That is why at Big Brothers Big Sisters of Colorado we are committed to a comprehensive benefit program that helps our employees stay healthy, feel secure and maintain a positive work-life balance.  Newly hired employees are eligible for benefits 1st of the month following 30 days of continuous employment. 

MEDICAL - United Health Care Gold Choice Plus 2500; 100% employer paid, dependents are the employee's responsibility.

GAP INSURANCE (designed to help you pay for covered out-of-pocket expenses you may incur while you are either confined in a hospital or being treated as an out-patient for an injury or an illness.) - Special Insurance Services; cost is covered in medical premium.

DENTAL - Lincoln Financial; 100% epmployer paid, dependents are the employee's responsibility.

VISION - Lincoln VisionConnect; 100% employer paid. dependents are the employee's responsibility.

BASIC LIFE INSURANCE/AD&D - Lincoln Financial - $15,000 coverage for employee only; 100% employer paid.

LONG-TERM DISABILITY - Equitable - 90 day elimination period; 100% employer paid. 

Other benefits include:

  • Employee Assistance Program
  • Travel Assistance
  • Lifekey Services
  • Health Care and Dependent Care Flexible Spending Accounts (FSA)


  • VOLUNTARY LIFE INSURANCE - Lincoln Financial
  • 401K - TransAmerica (90 day waiting period)


How To Apply

All potential candidates must respond with a resume and a customized cover letter (including salary expectations)  for this position to [email protected]. Applications will be accepted until 5p, Friday, June 18, 2021.

For more information about Big Brothers Big Sisters of Colorado, visit our website at

Equal Opportunity Employer: Minority-BIPOC/Female/Veteran/Disability (Individuals with a disability who need an accommodation to apply please contact us at [email protected].)

No calls or emails from third parties at this time please.


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