Job Title: Basic Needs Program Manager
Hours of Work: 40 hours per week within the hours of 8:30 - 5:00 M, T, W, F and
9:30- 6:00 Th with some flexibility as determined by the supervisor and employee.
Reports to: Director of Programs
This positions primary responsibility is to lead the selection, training, and supervision of Basic Needs Case Management Program staff and fulfill associated administrative duties. This role oversees the disbursement of a complex $1M+ budget of direct financial assistance through the management of front-line case managers who meet 1:1 with participants experiencing diverse and dynamic situations.
This person will manage efforts to comply with numerous funding sources such as Boulder County, City of Boulder, Energy Outreach Colorado, EFSP, Hynd and will collaborate with area agencies on service provision. This person also supervises several smaller programs providing ongoing case management around housing and employment, a front desk staff, and volunteers. This person will contribute to the overall development of the organization
Supervision: Supervisors are responsible for hiring, training, and evaluating supervised positions consistent with EFAA policies and procedures including annual evaluations and professional development plans for staff members. Documentation and paperwork related to supervisor responsibilities (hiring documents, compensation sheets, timesheets/absence reports, evaluations / quarterly reviews) completed in a timely and accurate manner.