The Community Administrator is responsible for the daily operations of the entire property including, but not limited to maintaining the asset, supervision of staff, building maintenance, all administrative duties for both internal and external agencies, and maintaining positive relationships with the residents of the property.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Hires, trains, supervises, evaluates and disciplines all staff.
• Maintain office files for all business and financial records. Properly credit the accounts and properly deposit all monies received.
• Forecast future expenditures to prepare budget and stays within the confines of that budget.
• Supervise the property office ensuing that all bookkeeping, marketing and lease preparations are performed as in accordance with the program requirements and Volunteers of America’s policies and procedures.
• Codes invoices to the appropriate G/L line item.
• Collaborates with Service Coordinators to enhance resident quality of life.
• Market the property in accordance with Fair Housing regulations and the management agents’ guidelines.
• Inspect property to ensure building and grounds are properly maintained. Take or suggest any actions needed for repairs.
• Submit reports as required by the management agent, owner or as mandated by the Federal, State or local government.
• Respond to all resident requests and complaints.
• Other duties as assigned.
• Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).
• Models and VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).
• Assistant to the Community Administrator
• Building Maintenance
• Janitor (if applicable)
MINIMUM QUALIFICATIONS OF POSITION
• High school diploma or its equivalent and a minimum of two years property management experience.
• Two years of apartment management experience.
• Must possess a valid driver’s license and state-mandated automobile insurance.
• Basic math aptitude
• Knowledge of computer operations to include databases and spreadsheets.
• Demonstrated ability to communicate effectively and maintain good relations with residents and employees.
PREFERRED QUALIFICATIONS OF POSITION
• Professional certifications preferred (COS, ARM, CAM, RAM).
KNOWLEDGE AND SKILLS
• Good organizational skills and the ability to multi-task.
• Knowledge of Fair Housing Laws and state landlord rights and obligations.
• Knowledge of the HUD 202, Section 8 and Low Income Housing Tax Credit programs.
• Ability to communicate well
• Good phone etiquette
• Detail oriented
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
• Some travel may be required.
• Sitting or standing for long periods of time.
POSITION TYPE AND EXPECTED HOURS OF WORK
• Full-time, Exempt position. Monday – Friday 8:00am to 5:00pm. On-call duties
Salary: Commensurate with experience, expertise, proficiency and market bench marking.
Work Schedule: Full Time: Monday - Friday 8:00 a.m. – 5:00 p.m.