You are here

Resident Services Coordinator

Job Description
Innovative Housing Concepts
Organization Type: 
Job Location: 
Front Range
Type of Job: 
Job Category: 
Job Description: 

The Resident Services Coordinator links elderly/disabled participants of public housing to supportive services which enable them to age/remain in-place, thereby avoiding more costly forms of care. For those living in family public housing, the Resident Service Coordinator links them to supportive services that enable participants to increase earned income, reduce or eliminate the need for welfare assistance, and make progress toward achieving economic independence and housing self-sufficiency.

This position role strongly emphasizes purposeful resident engagement, service planning, problem solving and program tracking. This includes assessing the needs of residents and developing and managing strategic partnerships with service providers, and collaborating with the Property Manager to ensure housing stabilization.

This is a grant funded position for three years, with the goal of renewing the grant at the end of the three years. Continued employment at the end of the three year grant cycle is dependent on funding. 

Innovative Housing Concepts - Who we are:

The Englewood Housing Authority was established in 1972 by resolution of the Englewood City Council. It is governed by a five-member board appointed by the Mayor to serve five-year terms. The Authority was designed with the powers to develop, manage and maintain dwelling units for the occupancy and benefit of low to moderate income persons residing or intending to reside in the City of Englewood. In 2018, Englewood Housing Authority changed its name to Innovative Housing Concepts.

Areas of Responsibility

The listed examples of work are not intended to be all-inclusive. They establish a flexible, functional base from which the employee operates.  It may also be modified with additions, deletions or changes required to obtain organizational goals and objectives.

  • Implement priority programs and essential activities as determined in the services planning process pursuant to resident’s interests and needs.
  • Plan, organize and conduct social, educational, artistic and other community based activities for residents.
  • Develop and maintain relationships with agencies working with low‐income elderly and/or disabled individuals.
  • Maintain information on relevant referral resources and produce community resource guide for agency use.
  • Organize and facilitate resident meetings. Problem solve with residents when appropriate.
  • Work closely with Property Manager(s) to co‐facilitate leadership and goal setting workshops.
  • Create and edit building-specific newsletters.
  • Manage monthly participation documentation from program partners/providers and record this data in services database. Maintain all reporting requirements set by funders and/or regulatory agencies. Aggregate data to document services provided to residents and outcomes achieved.
  • Solicit in‐kind donations as needed.
  • Maintains confidentiality of client records and personal information.
  • BA/BS in human services or related field
  • 4+ years’ experience working in community service related field

This is a full-time, hourly position. Position comes with a competitive salary and benefits package that includes: Medical, Dental, and Vision coverage, company-paid Long-Term Disability, 401(k) plan with Employer Match.

IHC is committed to promoting its employees’ work-life balance by offering a compressed work schedule, 12 paid holidays, and a generous paid time off policy (after completion of a 90-day probationary period).


How To Apply

Please refer to our website for more information about the position and details on how to apply: No phone calls, please. 

View More Jobs