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Job Description
Safehouse Progressive Alliance for Nonviolence
Organization Type: 
Job Location: 
Denver Metro
Type of Job: 
Job Category: 
Job Description: 

The Spanish-Bilingual Shelter Advocate/Counselor provides crisis intervention, safety planning, trauma-informed support counseling, case management, and advocacy to Shelter residents to increase stability factors in their lives and access needed services and resources. Specific focus on Spanish-speaking Shelter residents. Additionally assists with crisis line support; maintains community contacts and resources; promotes a Shelter environment based on respect and nonviolence; supports social justice efforts that positively impact survivors and their children.  Full position description:

Areas of Responsibility

• Crisis intervention and counseling, case management and advocacy to assist Shelter residents (adults and children) in both English and Spanish.
• Assisting with crisis line coverage to provide telephone crisis counseling, intakes & screenings into shelter, advocacy, and referrals to crisis line callers. Provides Spanish language backup support for crisis line callers as needed.
• Maintaining case files & records and preparing monthly reports and time sheets. Inputs all necessary client information (such as intakes, activities, case notes, and hotline/crisis calls) in Salesforce data system for accurate recordkeeping and monthly statistics.
• Participating in weekly staff meetings, team meetings and supervision with Shelter Program Director.
• Assuring Shelter Team of coverage including weekend, evening and holiday shifts.
• Assists in training and offers support to crisis line volunteers, interns, and practicum students.
• Acting as a social justice community organizer with diverse and/or marginalized groups.
• Supporting an environment based in respect, the utilization of ethical communication, and adherence to the organization’s non-negotiables and core values.
• Other duties as assigned by the Shelter Program Director or Executive Director.

  • BA or equivalent experience required: Social Work or related field preferred.
  • Experience offering crisis intervention (paid or unpaid). •
  • Experience providing case management and/or advocacy (individual or community advocacy).
  • Experience providing case management and/or advocacy (individual or community advocacy).
  • Experience providing trauma-informed assistance to survivors of intimate partner violence.
  • Experience and knowledge of social justice issues, particularly the intersections of domestic violence and issues of race, gender identity, sexuality, ability status, documentation/immigration status and socioeconomic status.
  • Excellent interpersonal and community-building skills.
  • Strong written and oral communication skills required in both English and Spanish; “cultural broker” experience preferred.

Salary range is $35,250 to $37,250 (plus additional $1,000 for Spanish language requirement).


Excellent benefits include subsidized health insurance, reduced-rate Eco-Pass, generous vacation time, and work in a dynamic and diverse setting. SPAN is an EEOA employer and strongly commitment to Affirmative Action.

How To Apply

How to Apply:
Please send a resume and cover letter via email to [email protected].
Mailing Address: SPAN Outreach Center, 835 North Street, Boulder, CO 80304
Resume Review Begins Immediately. No calls please.

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