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Survivor Services Coordinator

Job Description
WINGS Foundation, Inc.
Organization Type: 
Job Location: 
Denver Metro
Type of Job: 
Job Category: 
Administrative | Programs/Services
Job Description: 

WINGS is a non-profit organization whose mission is to break the cycle and heal the wounds of childhood sexual abuse by providing education, advocacy, and support to adult survivors, loved ones, providers, and the community. We are seeking a focused, disciplined, adaptable and detail-oriented team player to serve as our Survivor Services Coordinator (SSC). This position is focused primarily on arranging and coordinating all logistical details of offering WINGS support groups for adult survivors of childhood sexual abuse and their loved ones.

Areas of Responsibility

Duties include responding to inquiries about facilitation, screening applications, setting up interviews, coordinating placement logistics, required trainings and managing all paperwork for an average of 40 therapist facilitators who co-facilitate up to 20 virtual and in-person support groups across the Front Range of Colorado. The SSC also serves as the agency administrator for Salesforce (agency database) and oversees all data and reporting. The SSC serves as a systems improvement agent, always looking for better and more efficient ways of managing the activities associated with support groups, facilitators, and data reporting. The SSC should possess the ability to make change recommendations and design and implement systems improvement processes as needed. As a critical part of the Programs Team, this full-time position will strengthen WINGS’ efforts to serve as a state and national leader in addressing unresolved childhood sexual abuse-related trauma in the lives of adults through our therapist-facilitated support groups.

  • Ability to help lead/support WINGS in reaching our goal to become a data-driven agency. Demonstrated ability to analyze and draw conclusions from data
  • Knowledge and skill in managing and growing databases and reporting
  • Demonstrated knowledge and skill in quality assurance and continuous learning processes
  • Must possess well developed and strong organization and time management skills
  • Must be extremely detailed oriented
  • Knowledge and skill to create and maintain intricate processes and systems
  • Ability to handle confidential and sensitive information without breach
  • Ability to work effectively in a work-from-home (remote) setting with minimal in-person supervision

The annual hiring salary range is $45,000-$50,000 for this full-time postion.


WINGS offers a comprehensive benefits package including: generous PTO accrual and 9 paid holidays; major medical (several options available), dental, vision, and life insurance; voluntary short-term and long-term disability; HSA or FSA program; and retirement savings program with up to 3% employer match. 

How To Apply

Please send your letter of interest, résumé, and answers to the five questions found below to [email protected].  Use the subject line: “Applicant – SSC.”

Do not include answers to the below questions within your letter of interest but rather provide them in a separate attachment. Please send all attachments as one single document, saved as a PDF, so formatting will be preserved. The deadline to apply is 5:00 p.m. on Monday, October 11, 2021.

1)      What would your greatest hopes be, if selected for this position?

2)      What combination of skills, experience and attitude make you prepared for this role?

3)      What would success look like for you if you were in this position?

4)      What type of support would be helpful to you to achieve this success?

5)      What do diversity, equity, and inclusion mean to you and why are they important in the workplace?

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