Maximizing Insight Using Active Listening

Course Description:

How often do we listen to respond rather than listen to understand? Mastering the art of active listening is critical in all domains of work and life, but especially so in monitoring, evaluation, and learning work.

The essence of an evaluation project is to seek out, understand, and summarize the perspective of people who experience the world in radically different ways than we do. In this practical and engaging workshop, we'll explore the fundamental components of active listening and how these practices apply to the learning and evaluative work that happens in social mission organizations. Through a series of interactive exercises and discussions, participants will learn how to hone their active listening skills to foster a more inclusive environment and get real, authentic input from their community.

 

Course Objectives:

- A deep understanding of the practices of active listening that they can apply to build empathy and trust in learning & evaluation conversations.
- Stronger active listening skills, including interpreting and responding to verbal and non-verbal communication cues.
- Insights into the thorniest personal and situational barriers to active listening, and ways to overcome these barriers.
- Tools and exercises they can use to promote the adoption of active listening across their organization.

 

Presented By: 

Paul Collier

Paul Collier is an evaluator and data translator who loves to make data accessible to everyone regardless of their background and resources. One of his greatest joys is engaging people who don’t think of themselves as “data people” to understand information about the world around them and use that information to make smart strategic decisions. Paul also prides himself in being a strong trainer, facilitator, and coach to individuals who have an interest in building their own data skills.

 

Prior to joining the Corona Insights team, Paul served as the founder of Coeffect, a consulting firm dedicated to helping grassroots nonprofits establish the fundamental practices of measuring their impact to learn and grow. Through leading Coeffect, Paul provided data capacity-building services to over 65 grassroots nonprofit organizations, and led trainings around impact measurement strategy for hundreds of nonprofit professionals through the Colorado Nonprofit Association, Nonprofit Learning Lab, and Social Venture Partners Denver. Prior to Coeffect, Paul served as the Data and Evaluation Manager at Safe & Sound, a leading family resource center developing a data-informed model to help families raise thriving kids.  When he’s not facilitating a workshop or visualizing data, Paul can be found hiking, camping, and skiing in Colorado’s mountains. Paul earned dual bachelor’s degrees from Arizona State University in Business Management and Arts Administration.

 

Maria Cuevas

Maria is a passionately curious individual; she thoroughly enjoys the research process from beginning to end. With a background in Economics and Sociology, Maria is deeply interested in how social life is influenced by economic factors. At Corona, Maria uses her Spanish language proficiency to help organizations reach a wider audience and higher level of community engagement through both qualitative and quantitative research.

 

Her specialty is in creating tools that will help with data collection, analysis, and presentation, whether it be interview guides or econometric models. Maria appreciates the wide variety of projects that clients bring to Corona which help keep her creativity active. In turn, she provides insights and strategic direction to clients. Outside of work, Maria spends her time with her loved ones exploring Colorado. She loves music and reading all types of literature. Maria earned a Bachelor of Arts degree with a double major in Economics and Sociology from Metropolitan State University of Denver.

Pricing: 

Members - Free 

Not-yet Members - $50.00