Membership FAQs

Our organization doesn’t have access to our account after staffing changes. How do I gain access? 

  1. Go to the login page.
  2. Scroll to the bottom and click on the blue button “Search for your Employer.” It will redirect you to the “Search For A Member” page.
  3. In the box, enter the name of your organization and click “Search.” The organization’s name will appear under the search box. 
  4. After clicking on the name of your organization, you will be redirected to a new page where you can create your username and password.
  5. Once you create your credentials, you can log in to our website to view and edit your organization’s information, including current employees, membership renewals, and job postings.

I’m new to my organization and need to gain access to our organization’s membership. How do I gain access?

First, your organization will have to add you to their membership. For organizations, to add staff and board members to your membership, please follow the steps below:

  1. Go to your account’s dashboard.
  2. Under the box “Organization Contacts,” click on “Manage Contacts.” Your organization’s members should appear on the next page.
  3. At the bottom of the page under “Invite Contacts,” you will enter the email addresses of the staff members you would like to be added to the membership. They will be sent an invite to create their usernames and passwords if they do not have an account registered with the Colorado Nonprofit Association.

Once the organization has added the new staff or board member, the staff or board member can follow the steps below to gain access to their account:

  1. Go to the login page.
  2. Search for your account within the “Search” section by entering your email address in the box.
  3. After you click on your name, you will receive an email with further instructions on creating your login and password. Please be sure to check junk/spam email boxes if you don’t find an email within 10 minutes. 

I’m in the process of forming a nonprofit organization. Can I buy a nonprofit membership?

Unfortunately, only nonprofit organizations who can verify their 501(c)3 status or provide documentation proving they have submitted their 501(c)3 paperwork for approval may buy a nonprofit membership. For organizations who are still in the process of forming their nonprofit organization, we recommend buying an individual membership to still have access to our member benefits while awaiting your 501(c) 3 status.

How do I renew my membership?

To renew your organization’s membership online, please follow the steps below: 

  1. Go to your individual account’s Dashboard.
  2. Under the box “Membership,” click on “Manage Membership.” The membership for your organization should appear on the new page. 
  3. On the right side next to the fee for your membership, you’ll see “Renew Now” in blue. After clicking on “Renew Now,” you will be brought to a new page where you can pay online through credit card, ACH, or check.

How do I change my organization’s primary contact or remove a former employee?

To manage your organization’s primary contact or current employees, please follow the steps below:

  1. Go to your individual account’s Dashboard.
  2. Under the box “Organization Contacts,” click on “Manage Contacts.” Your organization’s members should appear on the next page. 
  3. If you want to set a new primary contact, on the right side next to the employee’s name and email you’ll see “Make Primary” in blue. By clicking this button, this employee will become the primary contact for all invoices and receipts.
  4. If you want to remove a former employee, on the right side next to the employee’s name and email you’ll see “Remove Member” in an oval box. By clicking this button, you will remove this employee from having access to your organization’s account and membership benefits.

Does my organization have an active membership?

Our active members can be found in our Member Directory. On the right hand side, you can search for your organization. Your organization will only be found in our directory if there is an active membership. If there is not an active membership, your organization will not be in the member directory.

Why am I receiving the non-member pricing for a job board, ticketed event, or publication purchase?

If you are not receiving the member pricing for any Colorado Nonprofit Association purchases, make sure you are logged in to your account on our website. If you are not logged in, you will not receive member pricing. If you are still not receiving member pricing after logging in, then email info@coloradononprofits.org for assistance.

Where can I donate office furniture?

Unfortunately, we do not accept office furniture donations, nor do we have any formal recommendations for businesses who do accept donations. Our best recommendation would be to reach out to nonprofits individually to see if they are in need of office furniture donations.