The Rose Andom Center, Colorado’s first family justice center, improves the lives of domestic violence victims by facilitating better access to services and staff of community organizations and government agencies in a single, safe location. At the Rose Andom Center, organizations and agencies work together under one roof to provide for the needs of individuals and families affected by domestic violence.
The Intake Specialist plays a crucial role in the operations of the Rose Andom Center by serving as a victim’s first and primary point of contact while receiving services. The Intake Specialist provides the initial intake, conducts a risk assessment, and develops a service delivery plan with the client. They assist clients in navigating resources and referrals to our partners, which include 16 nonprofits and 6 systems-based agencies who collaborate to serve victims at the Center. The Intake Specialist advocates for the client throughout their time receiving services at the Center, following up as needed to help ensure the necessary services and resources are obtained.
The Intake Specialist is required to address a variety of client needs, including those of clients in crisis, ranging from short-term safety planning to long-term life stabilization. Necessary traits of a successful candidate for this position include an awareness of the complexity of domestic violence and related issues, the ability to maintain extremely high levels of confidentiality, intuitive problem-solving abilities, and strong interpersonal skills, facilitating positive connections with a broad range of agency partners.